Contact

Need help choosing the right GlossXPro routine or have a question about your order? Our team is here to help.

You can contact us for:

- Product guidance
- Order support
- Shipping updates
- Return or refund queries
- Salon/professional enquiries
- Wholesale or bulk order support

WhatsApp Support:
+91 8209054833

Email:
support@glossxpro.com

Support Hours:
Monday to Saturday
10:00 AM – 6:00 PM

Brand:
GlossXPro

We usually respond within 24–48 business hours.

Privacy Policy

At GlossXPro, we respect your privacy and are committed to protecting your personal information.

When you visit our website or place an order, we may collect information such as your name, phone number, email address, shipping address, billing address, payment details, and order information. This information is used to process orders, deliver products, provide customer support, improve our services, and send updates or offers if you choose to receive them.

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers such as payment gateways, shipping partners, website hosting providers, and support tools, only when required to complete your order or provide services.

Payment information is processed securely through trusted payment providers. GlossXPro does not store your full card or sensitive payment details.

We may use cookies and analytics tools to improve website performance, understand customer behavior, and enhance your shopping experience.

You may contact us anytime to request access, correction, or deletion of your personal information, subject to legal and operational requirements.

By using our website, you agree to this Privacy Policy.

For privacy-related questions, contact us:

Email: support@glossxpro.com
Phone/WhatsApp: +91 8209054833
Brand: GlossXPro

About Us

About GLOSSXPRO

GLOSSXPRO is a professional hair care brand built on expertise, innovation, and a commitment to delivering visible, reliable hair results. Created for customers who want salon-inspired care at home, GLOSSXPRO combines real salon experience with modern hair care science to support smoother, stronger, shinier, and more manageable hair.

Founded on 20+ Years of Professional Experience

GLOSSXPRO was founded by Mrs. Deepti Sain, who brings over 20 years of experience in the hair and beauty industry. Her professional journey has given her deep practical knowledge of real hair concerns, salon treatments, product performance, and customer expectations.

After working extensively with a wide range of hair care brands, Mrs. Sain identified a clear gap in the market. Many products promised performance, but often lacked consistency, professional quality, and long-term hair care support. This inspired the creation of GLOSSXPRO — a brand made to deliver high-performance hair care solutions that meet professional standards.

Inspired by Brazilian Hair Care Science

GLOSSXPRO is inspired by Brazilian hair care science, known for its focus on smoothness, strength, shine, frizz control, and long-lasting manageability. This influence can be seen in the brand’s approach to creating formulas that support polished, salon-like results while remaining practical for everyday hair routines.

Each GLOSSXPRO product is thoughtfully developed with attention to ingredient function, performance, and compatibility with real-world hair concerns such as dryness, damage, frizz, hard water exposure, scalp imbalance, and environmental stress.

Professional Care for Real Hair Concerns

GLOSSXPRO is designed for people who want more than basic hair care. The brand focuses on targeted solutions that help customers choose the right routine based on their hair needs.

Whether the concern is dry and frizzy hair, weak roots, damaged strands, scalp care, or hard water-affected hair, GLOSSXPRO aims to make professional care easier to understand and use at home.

Our Promise

With a strong foundation in professional salon experience and modern hair science, GLOSSXPRO stands for quality, performance, and trust. Every product is created with the goal of helping customers experience a refined, salon-inspired hair care routine with visible results.

GLOSSXPRO — Professional Care. Proven Results.

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Refund Policy

At GlossXPro, we aim to provide high-quality salon-inspired haircare products and a smooth shopping experience.

Refunds or returns may be accepted only in the following cases:

1. The product received is damaged.
2. The wrong product was delivered.
3. The product was missing from the order.
4. The product packaging was severely damaged during delivery.

To request a refund or return, please contact us within 48 hours of delivery with:

- Order number
- Full name
- Phone number
- Clear photos or video of the product and packaging
- Description of the issue

Refund or return requests made after 48 hours of delivery may not be accepted.

Products must be unused, unopened, and in original packaging unless the issue is related to damage or wrong delivery.

We do not accept returns or refunds for:

- Used products
- Opened products
- Products disliked after use
- Results varying from person to person
- Incorrect address provided by the customer
- Customer changing their mind after delivery
- Orders damaged due to customer handling

Once your request is reviewed and approved, refund processing may take 5–10 business days depending on your payment provider or bank.

If replacement is available, we may offer a replacement instead of refund.

Shipping charges, if any, may not be refundable unless the issue is caused by GlossXPro or the delivery partner.

For refund support, contact us: